Shipping policy

SHIPPING POLICY – ALMA MARKET

ORDER PROCESSING
Orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

DELIVERY TIMES
Estimated delivery is 10 to 25 business days for Canada and the United States, depending on your location and the product ordered.

Please note that our products ship from international fulfillment centers. Delivery times are estimates and are not guaranteed. Delays caused by carriers, customs processing, weather, or holiday periods are outside of our control.

TRACKING
A tracking number is emailed to you once your order ships. Tracking information may take 3 to 7 business days to become active.

SHIPPING COSTS
Shipping costs are calculated at checkout and vary by destination and package weight. Free shipping applies to orders over $50.

CUSTOMS AND DUTIES
Orders shipped to Canada and the United States are generally not subject to additional customs fees. However, any duties or taxes applied by your local authorities remain the responsibility of the customer.

LOST OR DAMAGED PACKAGES
If your package is damaged or has not arrived within 35 business days of your order date, contact us at contact@halmamarket.com with your order number. We will investigate and resolve the situation, including a replacement or full refund where appropriate.

CONTACT
Alma Market
contact@halmamarket.com